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House Rules
We have two kinds of items: MADE-TO-ORDER and ON-HAND.
Please read carefully
We have two kinds of items: MADE-TO-ORDER and ON-HAND.
- Made-To-Order Items are items that may be customized or not. But must be waited for a certain period. These items requires 75% downpayment or full payment for your order to be processed.
- On-Hand Items are items that are with us and are ready to be shipped after confirmation of payment.
Please read carefully
- Posted prices are fixed.
- No haggling or asking for last price unless you're ordering in bulk.
- Orders should be final. No cancellation once payment is made.
- Please be responsible on complying with the exact date of payment you indicated in your order form.
- Only orders with full payment or with 75% downpayment will be processed.
- Once we have confirmed your full payment, we will ship it within 1-2 days.
- We ship daily except on Sundays and Holidays.
- Items are being checked before shipping, hence, we implement NO RETURN, NO EXCHANGE POLICY.
- We will send you the tracking number via SMS or email
- For Made-to-Order Items, once you cancel your order during the production period, your payment will be forfeited.
- Micx Online Shop has the right to cancel your order if you don't comply with our policy.