Terms and Conditions
Order Turnaround Time
An order process is usually completed between 2 to 5 banking days. This covers the period from the date you place the order to the day the package is delivered to you. The ordering process usually goes like this:
1. Client submits order. An order confirmation with payment instruction is sent to the client's email address.
2. Client pays AND submit proof of payment. The client has 3 banking days to do this if paying via BPI or
UnionBank deposit.
3. Payment confirmation. Micx Online Shop will send back a message within 24 hours confirming that we
received the bank payment.
4. Package dispatch. The paid orders are usually turned over to the courier a day after payment confirmation,
excluding Sundays and holidays.
5. Courier delivery. The courier usually delivers to the shipping address within 1 to 2 days after dispatch,
depending on the location and proximity to their nearest branch. Please note that there's no delivery on Sundays
and certain holidays.
Product Availability
Reservation and Payment
The items you ordered will be reserved for you for three (3) banking days. we'll cancel the order and re-stock the items if payments has not been made after the reservation period.
Payments are accpeted via:
Delivery via Courier within the Philippines
Important: Please ensure that you have provided the correct delivery address and recipient’s mobile number.
Micx Online Shop will not be held responsible for lost items or damages during transit. You can be rest assured,
however, that your purchases will be packed the best way possible so you’ll receive them in pristine condition.
Delivery via Meet-ups
Cancellation
Micx Online Shop reserves the right to update or amend these Terms and Conditions at any time without prior notice.
Order Turnaround Time
An order process is usually completed between 2 to 5 banking days. This covers the period from the date you place the order to the day the package is delivered to you. The ordering process usually goes like this:
1. Client submits order. An order confirmation with payment instruction is sent to the client's email address.
2. Client pays AND submit proof of payment. The client has 3 banking days to do this if paying via BPI or
UnionBank deposit.
3. Payment confirmation. Micx Online Shop will send back a message within 24 hours confirming that we
received the bank payment.
4. Package dispatch. The paid orders are usually turned over to the courier a day after payment confirmation,
excluding Sundays and holidays.
5. Courier delivery. The courier usually delivers to the shipping address within 1 to 2 days after dispatch,
depending on the location and proximity to their nearest branch. Please note that there's no delivery on Sundays
and certain holidays.
Product Availability
- All our Beauty Products are on hand and ready to ship unless otherwise noted.
- All our Silver Accessories and shoes are all made-to-order, thus certain number of days needs to be waited; 7 days is the least.
Reservation and Payment
The items you ordered will be reserved for you for three (3) banking days. we'll cancel the order and re-stock the items if payments has not been made after the reservation period.
Payments are accpeted via:
- Deposti/transfer through Bank of the Philippines Islands (BPI) and UnionBank. To facilitate payment confirmation, please email a photo of the deposit slip or screenshot of the online transaction confirmation.
- Money Remittance Transfer. To facilitate payment confimation, please email a photo of the transaction slip.
- Cash on Delivery. Available for meet-up appointments only.
Delivery via Courier within the Philippines
- Shipping fee is on the buyer’s account. Packages are forwarded to the courier within 1 to 2 days after payment confirmation and then delivered to you the next day (excluding Sundays and holidays).
- Shipping fees are calculated based on the courier's pouch size and would apply to any address within the Philippines. To minimize fees, we declare goods as ‘NCV’ (no commercial value), thus, the total fee does not include valuation and insurance. Example: Shipping cost for 1 SCE Facial is Php60 for a delivery address in Manila and PhP90 going to the provinces.
- We ship via Xend Business Solutions. It’s the least expensive yet reliable courier available in our area. If you’d like to use another courier, please let us know by indicating your courier of choice in the Order Notes box on the Order Form.
- We’ll send the waybill number via email once your package has been forwarded to the courier.
Important: Please ensure that you have provided the correct delivery address and recipient’s mobile number.
Micx Online Shop will not be held responsible for lost items or damages during transit. You can be rest assured,
however, that your purchases will be packed the best way possible so you’ll receive them in pristine condition.
Delivery via Meet-ups
- We also do meet-ups at select locations in Metro Manila. Please see the meet-up schedule page for details.
Cancellation
- We reserve the right to cancel your order if payment has not been made after the reservation period of 3 banking days.
- You may also cancel your unpaid order anytime. Please send us an email at [email protected] with your name, order ID, and your reason for cancelling.
Micx Online Shop reserves the right to update or amend these Terms and Conditions at any time without prior notice.